Terms and Conditions

Terms and Conditions

OLTS Policies and Procedures

Please take a moment to review our policies and procedures. When you are finished, let us know that you agree and are ready to proceed with the course. If you have any questions or would like more information, we’re available to assist you 24/7 at (888) 714-7456.

General Information

The student agrees to complete the assigned curriculum, achieve at least the minimum passing score on all quizzes and the final examination and meet all course requirements to receive completion credit. The course provider cannot issue completion credit to any student who does not fulfill the requirements, and no student shall deliberately accept completion credit if he/she does not fulfill all course requirements.

Tuition Fee

The student agrees to pay the course tuition fee. The tuition fee is separate from any other fees and must be paid in full before the student can participate in the final exam and/or before completion credit can be issued. The student may pay by credit card, debit card, check, or money order (payment by check/money order must be mailed in a timely manner). If a personal check is returned for any reason, including non sufficient funds, the student shall pay the original tuition fee in addition to a $20 service charge via money order or certified cashier’s check. The student shall pay a $5 service charge for any enrollment fee that is refunded to a credit card.

Student Conduct

The student shall not bypass or circumvent any section of the assigned curriculum, and he/she shall not accept outside assistance, with the exception of technical support administered by the provider. If the course circumvention is of a malicious and damaging nature to the provider or any member of the public and/or a student, the provider may pursue legal action to the full extent of the law.

Privacy Policy

The course provider retains the student’s personal information and other data collected on its website for the purpose of course administration and internal record keeping. It is the provider’s policy to maintain the confidentiality of all personal information, except as required for disclosure to the applicable governing body for official purposes. The course provider retains non-personal information, such as the type of internet browser and IP address used to access the course for the purposes of internal system maintenance and virus protection. At its discretion, the provider may use personal information to contact the student with updates and promotions about relevant services; however, the provider shall not distribute, sell, or disclose the student’s personal information, in whole or part, to any third party without the student’s permission.

Refund Policy

The student is entitled to a refund of the tuition fee within the 48 hour period immediately following the time of enrollment if he/she does not participate in any part of the curriculum. The student shall pay a $5 service charge for any tuition fee that is refunded to a credit card. Check or money order payments will be returned to the student. If the student is unable to complete the curriculum due to legitimate health and/or technological reasons, the student shall be entitled to a refund. Students found to be in violation of any of the requirements in this document shall be disqualified from the course and shall not be entitled to a refund. Students who do not meet the above criteria or fail to meet any of the course requirements shall not be entitled to a refund. The provider reserves the right to investigate and grant refunds for any student at anytime at its discretion.

Technology

Circumstances beyond the control of the provider may cause periodic delays during the student’s course participation. These include but are not limited to: internet network problems; routing issues; server traffic congestion; and other unforeseen technological issues. The provider does not assume any liabilities or responsibilities, expressed or implied, with respect to technological problems outside of the provider’s control that delay a student’s progress or course completion.

User Agreement

While the information contained in this publication (course curriculum) has been compiled from sources believed to be reliable and correct at the time of publication, the provider/publisher makes no warranty, expressed or implied, with respect to the use of any information, method or process disclosed in this publication; nor such use may not infringe upon privately owned rights, and does not assume any liabilities or responsibilities, expressed or implied, with respect to the use of, or for damages resulting from the use of any information, method, or process disclosed in the publication or the accuracy of the information contained herein. The information in this course has been accumulated from various state agencies, U.S. Government sources, and in consultation with subject experts.

This publication is not intended or designed to give legal advice on compliance with Federal, State, or Local laws and regulations. It should be noted that laws, regulations, and standards are subject to revision, addition, or deletions at any time. No part of this publication may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval systems, without prior written permission from The On-Line Traffic School, Inc.

Penalty of Perjury Statement

“I hereby certify under Penalty of Perjury that I have read and agree to the above Policies and Procedures and that I will complete the course in its entirety, including all course materials, review questions and/or quizzes, and the final examination on my own without the assistance of any outside party.”

YOU MUST AGREE, IF YOU WISH TO PARTICIPATE IN OUR PROGRAM.

Delaware DOI Approved

Frequently Asked Questions

  • How do I register for the DMV-approved online defensive driving course?

    Registration is quick and simple. You can Click Here to register online. You may also Contact Us 24 hours a day, 7 days a week at (888) 714-7456 and register over the phone. Once you have provided all required fields you can begin your online course.

  • Are you approved to offer this program in Delaware?

    Yes. We are Approved by the Delaware Division of Motor Vehicles to offer our Basic and Refresher programs. For our Aggressive Driving course, we are approved by the Secretary of Transportation. We meet all state, court and DMV requirements to ensure you receive the proper credit.

  • How do I receive an auto insurance reduction and a 3 point DMV credit?

    When you successfully complete our basic or refresher course, you will simply need to present your Completion Certificate to you auto insurance provider. You insurance agent will then be responsible for applying your mandatory discount to your premium.
    Additionally, upon completion of either of our programs, we will automatically notify the Delaware DMV and they will take care of granting your three point driving record credit.

  • How long does the online course take to complete?

    Our online courses are designed to be self-paced and provide a comprehensive review of proper defensive driving techniques, DMV laws and licensing procedures, impaired driving issues, and the rules of the road. The Basic Course has 14 chapters for a total of 6 hours of required instruction. The Refresher Course has 15 chapters for a total of 3 hours of required instruction. The Aggressive Driving course has 10 chapters for a total of 8 hours of required instruction. Chapters are timed to ensure that you have enough time to learn all of the information and to meet Delaware state law requirements. Our programs work around your busy schedule, so you can learn when it's convenient for you.

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